Servitization – from claims department to strategic business unit, Module 2
Servitization - from claims department to business unit. Learn how to develop a service organisation within a scaling SME - that can provide competent and cost-effective services while securing quality customer experiences.
Servitization – from claims department to strategic business unit.
Learn how to develop a service organisation within a scaling SME that can provide competent and cost-effective services, while securing quality customer experiences.
After the success of last autumn, Odense Robotics will once again offer the two-module programme Servitization. Join now and hear from professors from knowledge institutions and universities, and industry professionals who will share cases and present tangible tools to help you get started on your international Servitization journey.
Get answers to questions such as:
- What kind of services do our final customers want or need?
- How do we sell our Servitization concept?
- What kind of services must be delivered by “feet on the street” and what to handle remote?
- Can we develop an overall business model for our new Servitization business area? If yes, how?
- What kind of competences are needed in the different departments (central, regional or local) to run an optimised, international Servitization business?
Check out this Q&A from last year to learn more about why your company should not miss out on this opportunity >>
Sign up now to join this two-day event, conducted in Danish:
Part 1: 15. November – 12:30-17:00 at Nature Energy Park
Part 2: 28. November – 12:30-17:00 at Scandic Odense
—Only limited spots available at first come, first served!—
Please note: The modules require 2 representatives from each company. Full programme to come.
Who can participate in the workshop?
Paying members of Odense Robotics.
The event is free for members of Odense Robotics with paid membership.
𝐖𝐡𝐚𝐭 𝐝𝐨 𝐩𝐚𝐬𝐭 𝐩𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐧𝐭𝐬 𝐬𝐚𝐲 𝐚𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐩𝐫𝐨𝐠𝐫𝐚𝐦𝐦𝐞?
Last autumn, 12 member companies participated in the two-module programme ‒ Danrobotics A/S was one of them. Check out the video below, where COO Bodil O. Holmelin highlights network and new business ideas as some of the benefits of the programme.
COBOD International was also a participant in the programme in autumn 2022. Success Manager Mathias Pender Nielsen had the following to say:
“We hope the tools we have gained from the programme will help us set up a solid and standardised service department that will be lucrative for us. We want to deliver quality services in neat packages and ensure that our customers are happy, satisfied – and serviced.”
To learn more about the event, contact:
Kim Als, Business Development Manager of Supply Chain.
Photos and participant list:
Please note that photos will be taken throughout the event. Odense Robotics will use these for marketing and publicity of our initiatives on our website, in social media and in any third party publication. Upon request, participant email list can be shared with participants and event partners.
Please contact us if you have any concerns or if you wish to be exempted from these activities.
Odense Robotics is co-funded by the Danish Board of Business Development, the Danish Agency for Higher Education and Science and the European Union, as well as a broad range of projects and partnerships.
28 November 2023 12:30 - 17:00
OdenseScandic, Hvidkærvej 25, 5250 Odense
Sign up via module 1, 15. november